New Home Advisor

*This position is open to both our Northwest Arkansas & our Southwest Missouri locations and features options for a hybrid work schedule.

Position Summary:

The New Home Advisor oversees online sales initiatives. This position responds to, qualifies, and manages leads and customer requests to provide quality customer service.

Essential Duties and Responsibilities

• Responds promptly to all email, phone, website, and social media leads
• Comprehends and utilizes company structured selling process and completes ongoing sales training
• Qualifies leads based on customer-specific needs
• Provides consistent follow-up to online prospects with the goal of setting an appointment with a new home specialist
• Schedules and maintains the required number of appointments to meet/exceed the established sales goals
• Provides information and marketing materials to prospective customers
• Works with prospects to determine the best community and floor plan
• Utilizes lead-management and calendar software, including HubSpot and Calendly
• Meets monthly conversion ration goals, as outlined, and defined by industry standards
• Tracks and reports lead activity and lead appointment conversions

Qualifications and Skills

• Two (2) years’ experience in sales and/or marketing
• Bachelor’s degree in sales, marketing, entrepreneurship, or related discipline preferred
• Excellent customer service and interpersonal skills required
• Proficient in the use of Windows operating system and Microsoft Office Applications
• Superior organizational and time management skills necessary to work within an unstructured environment with nominal supervision

Hours & Schedule:

• Full Time
• Tues-Sat, 8am-8pm, on call availability required. 

Work Environment and Physical Requirements

• Works in a temperature-controlled office environment, with low noise levels
• Prolonged periods of sitting required
• Rarely required to walk, stand, lift, climb, pull, or push objects weighing up to 15 pounds