Sales Manager

Position Summary

The Sales Manager oversees the 4:2 sales strategy and direction to achieve sales goals and expectations. This position also manages the daily operations of the sales team. 

Essential Duties and Responsibilities

• Provides leadership to the sales department that is in alignment with company vision, mission, and values
• Cultivates the personal, spiritual, financial, and professional growth of employees through open communication and weekly 1:1’s
• Collaborates with the marketing manager to ensure marketing and sales strategies are cohesive
• Works with new home specialists and management to determine sales forecasts and closing schedules
• Identifies the training and development needs within the department through weekly one-on-one meetings with the sales team
• Develops and maintains positive realtor relationships and serves as a company ambassador by attending community meetings
• Collaborates with other departments within the company to improve sales process and product design
• Leads weekly sales meetings and monthly home buying basics seminars
• Creates and maintains effective sales policies and protocols, documents within the sales manual and trains accordingly
• Confirms available homes are portrayed accurately on the MLS website
• Coaches sales team on the 4:2 process, ensures use of the CRM process, and strategizes with sales team to find prospective buyers
• Works with leadership on land development and community planning; determines lot premiums
• Assists in training the experience specialist to provide understanding in the correct sales process and buyer experience
• Collaborates with general manager on available home strategy and to develop monthly and yearly sales goals
• Ensures the visual integrity of the sales center and confirms adequate staffing is available for quality customer service
• Provides constructive and timely performance evaluations 

Qualifications and Skills

• Proficient in the use of Windows operating systems and Microsoft Office applications
• Previous experience in customer service preferred
• Real estate license required within six months of hire
• Excellent interpersonal and organizational skills required 

Hours & Schedule:

• Full-Time
• Monday-Friday, 8am-5pm.
• After hours and weekends required on occasion.

Work Environment and Physical Requirements

• Works indoors in a temperature-controlled environment
• Frequently required to stand, walk, and sit
• Occasionally required to climb, lift, pull, and push objects up to 10 pounds